Placing an Order

You can browse and place orders directly on our website at https://mechmaxx.co. Each product page provides detailed images, descriptions, specifications, and user manuals to assist you in selecting the right equipment.

If you have any questions, feel free to reach out via our live chat, email us at contact@mechmaxx.co, or call us at +1 (331) 400-5296. Our team is here to help you find the perfect product for your needs.

Please ensure that all order details are accurate before submission, including your contact information and delivery address.

Shipping & Fulfillment

Orders are typically processed within 5 to 10 business days, depending on product availability and payment verification.

Our products are shipped from our main warehouse located in Bolingbrook, IL 60440. We collaborate with multiple transportation companies to provide efficient delivery services.

Delivery times may vary based on your location and the shipping carrier.

Delivery Services

We provide free appointment scheduling for deliveries. However, Liftgate service is an optional paid service.

A Liftgate is a hydraulic platform mounted on the back of a truck, used to lower freight to the ground. It is the recipient's responsibility to move the product to the desired location after unloading.

Note: For products exceeding the weight or size capacity of a Liftgate, customers must arrange their own forklift or loading dock to ensure successful delivery.

Payment Methods

We accept the following payment methods:

To protect your rights, we screen orders for potential fraud. Please ensure your billing address matches your payment method to avoid delays in order processing.

Our website uses 2048-bit SSL encryption to ensure security, and we do not store credit card information for any transactions.

Order Status & Cancellations

After placing your order, you can log in to your account at https://mechmaxx.co to access order details and obtain updated status information. You can also contact us through live chat, email, or phone for assistance.

If you wish to cancel your order, please contact us promptly via our real-time chat or email. Cancellations are subject to our order processing status and may not be possible once the order has been shipped.

Warehouse Information

Our primary warehouse is located at:

Please note that this address is for shipping and fulfillment purposes. For returns or pickups, please contact our customer service team to obtain the appropriate instructions and address.